Confident Communication Skills, 20 July 2017

20 July 2017

Ideal for volunteers working with the public. By the end of the course you will be able to:

  • Explain what is meant by the term “confident communication”
  • Identify a range of tools and techniques and be able to use them appropriately when communicating
  • Describe 4 different ways of behaving and how these may affect your communication
  • Say no without being negative
  • Demonstrate communication techniques with both your managers and colleagues/fellow volunteers
  • Make an action plan to develop your communication skills at work/your volunteer setting.


Book online.


Telephone Community Action Bradford & District on 01274 722772 or email

Event details

Venue: Mabel Booth Room, Voluntary Services Centre, 19-25 Sunbridge Road, Bradford BD1 2AY
Cost: £10
Time: 9.45am to 4pm